WHAT IS YOUR RETURN POLICY?
All unused, unwashed purchases may be returned within 14 days. The items should be unworn, unwashed, and undamaged. We are not able to offer free shipping on returned items. For more information see our full return policy or contact us firstname.lastname@example.org to initiate a return.
WHEN WILL I RECEIVE MY ORDER?
All non-custom orders are shipped within 2-3 business days via USPS. You should receive your order in 3-8 business days. For expedited shipping, please contact email@example.com within 6 hours of placing your order.
Custom chainstitched orders take an additional 1-2 weeks. If you are hoping to receive by a specific date, please contact us at firstname.lastname@example.org.
HOW MUCH IS SHIPPING?
Shipping for is $5 for all regular domestic orders under $100 shipped within the United States. All domestic orders to be shipped via USPS First Class Mail. We offer free standard shipping for all orders over $100. For expedited shipping, please contact email@example.com within 6 hours of placing your order and we will do our best to accommodate!
WILL LA PALOMA PIECES SHRINK?
All of our pieces have been pre-washed both in the fabric and garment stages to ensure ultimate softness and as a result should not experience any significant shrinkage. As with all 100% cotton clothing, though, machine drying will increase the degree of shrinking. I personally tumble dry all of our pieces on low, but if you are particularly worried about shrinkage I would recommend laying flat to dry.
HOW SHOULD I WASH MY LA PALOMA PIECES?
Machine wash cold with like colors and tumble dry on low heat.
DO YOU HAVE PLANS TO OFFER LA PALOMA IN WOMEN'S SIZES?
We are so excited to one day offer our all-day gown for women! It’s in the works. Be sure to subscribe to our newsletter to be the first to find out when they’re available.
DO YOU HAVE PLANS TO OFFER LA PALOMA FOR BOYS?
We are so excited to eventually offer pieces for the boys in your life as well! It’s in the works. Be sure to subscribe to our newsletter to be the first to find out when they’re available.
HOW DO YOU ENSURE QUALITY?
From the very beginning of La Paloma’s inception, there has been an uncompromising emphasis on quality. From the durability and softness of fabrics to the construction of each garment, it is one of our top priorities to make sure we exceed your expectations in quality every time.